To return your product, please complete the return form available in your online account and use the return label provided with your initial order. step 1: access our return portal here: return portal. step 2: complete the return request following th
You must return the product(s) in their original packaging, including all accessories, user manuals, and any free gifts included in the package. If the product was part of a bundle, all items in the bundle must be returned. Please handle the product(
Refunds will be issued to the original payment method used for the purchase. PayPal and Apple Pay refunds will be credited to your account immediately upon processing. For payment by credit card, the refund will appear in your account within 3 to 4 d
What if my return is past the 14 days window?. Returns outside the 14 days window are will not be eligible, you will not be able to create your return request in the portal. However, if there are extenuating circumstances, please contact our customer