If you're meeting payment issues, please contact our team directly. Could you please provide these information to let help you:
- The platform being used (desktop/mobile)
- Country you are visiting us from
- Browser used (Safari/Edge/Chrome/Firefox/etc)
- The exact point of checkout (Do you get to the payment screen? / Does this happen after?)
- Screenshot of the issue including the web browser tab
- Have you tried using a different browser or platform?
Make sure you include the maximum of the details above so we can assist you as they are very important to identify the source of the problem. Sometimes just trying a different browser can solve this issue.
- The platform being used (desktop/mobile)
- Country you are visiting us from
- Browser used (Safari/Edge/Chrome/Firefox/etc)
- The exact point of checkout (Do you get to the payment screen? / Does this happen after?)
- Screenshot of the issue including the web browser tab
- Have you tried using a different browser or platform?
Make sure you include the maximum of the details above so we can assist you as they are very important to identify the source of the problem. Sometimes just trying a different browser can solve this issue.