We prioritize privacy and data protection, therefore we do not access specific information regarding individual payments. Here are common reasons why payments may be declined:

• Using multiple names, addresses, or payment details within a short period may trigger alerts from payment platforms to your bank, resulting in declined payments. To avoid exacerbating the situation, we recommend contacting your bank rather than making repeated attempts.

• Ordering from abroad without prior notification to your bank, or if they enforce anti-fraud measures concerning foreign transactions, may prompt them to suspend activity to protect against potential fraud.

• Lastly, ensure all entered details are accurate. If you have further questions, please contact your bank directly. They have access to transaction specifics and can provide clarification on any issues encountered.