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Checkout issuesUpdated a day ago

If you encounter payment issues, please contact our team directly. To help us assist you efficiently, please provide the following information:

  • The platform being used (desktop/mobile)
  • Country you are visiting us from
  • Browser used (Safari/Edge/Chrome/Firefox/etc)
  • The exact point of checkout (Do you reach the payment screen? / Does this occur after?)
  • Screenshot of the issue, including the web browser tab
  • Have you tried using a different browser or platform?

Please ensure to include as much detail as possible as these are crucial for identifying the source of the problem. Sometimes, simply trying a different browser can resolve the issue.

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